1. Eligibility for Returns:

• Items must be unused, in their original packaging, and in the same condition as when received. It must also be in the original packaging.
• Returns must be initiated within 30 days from the date of purchase.
• Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

 

2. Additional non-returnable items:

• Gift cards
• Items received as gifts.
• Products that have been damaged or altered after delivery.
• Downloadable software products
• Some health and personal care items
• Donations and contributions.

 

3. Return Process:

• Contact our supporter services team at help@annadhatho.com to initiate the return process.
• Provide any relevant details such as your transaction ID and the reason for the return.
• Our supporter services team will guide you through the return process.
• To complete your return, we require a receipt or proof of purchase.
• Please do not send your purchase back to the manufacturer.

 

4. Refund or Exchange:

• Once your return is processed, we will notify you of the completion.
• Refunds may be subject to review and approval.
• Exchanges may not be applicable for certain types of transactions.

There are certain situations where only partial refunds are granted: (if applicable)

• Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
• Any item that is returned more than 30 days after delivery

 

5. Refunds (if applicable)

• Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
• If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

 

6. Late or missing refunds (if applicable)

• If you haven’t received a refund yet, first check your bank account again.
• Then contact your credit card company, it may take some time before your refund is officially posted.
• Next contact your bank. There is often some processing time before a refund is posted.
• If you’ve done all of this and you still have not received your refund yet, please contact us at help@annadhatho.com

 

Please note that this return policy is subject to change, and users are encouraged to review it periodically.